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Utilities Assistance Programs

Baltimore City Department of Public Works 
The Baltimore City Department of Public Works offers several programs to assist qualifying Baltimore City customers who need bill adjustments, payment plans, or financial assistance; as well as provide credits and fee exemptions for financial hardship.  Low Income Water Bill Assistance Program and Senior Water Bill Assistance Program.  

Contact information:

Phone: 410- 396-3500

Website: https://publicworks.baltimorecity.gov/Water-Billing-Programs-to-Assist-Residents 

 

Office of Home Energy Programs

The Office of Home Energy Programs is designed to help eligible low-income households pay for winter energy service.  

Contact information:

Phone: 410 396-5555 

Website: http://dhr.maryland.gov/office-of-home-energy-programs/how-do-you-apply/

 

Utility Service Protection Program (USPP)
The Utility Service Protection Program (USPP) is designed to protect low-income families from utility turn-offs during the heating season. All MEAP eligible customers may participate in USPP. Participation also requires a year-round even monthly budget billing

 

Budget Billing is a mechanism that utility companies provide to help manage electric bills. Please check with your Utility Company on eligibility requirement and budget billing policy. You may contact your Utility provider at the number listed on your bill or log on to the PSC website for listing of utility companies contact information at www.psc.state.md.us.

EmPOWER Maryland Low Income Energy Efficiency Program
Maryland's EmPOWER Program helps low-income households with installation of materials and equipment at no charge.

    Contact information:  

    Housing and Building Energy Programs

    Phone:  1-855-583-8976​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

    Website:  https://dhcd.maryland.gov/Residents/Pages/lieep/default.aspx  

 

Baltimore Gas and Electric (BGE)

BGE offers several programs that provide credits to your bill.  

    Contact information:

    Phone:  410-265-4000

    Website:  www.bge.com